Shipping Policy

We strive to process and ship your orders as quickly and smoothly as possible. Once your order is confirmed, our team will prepare the goods within 5–10 business days. After shipment, you will receive a confirmation email with the tracking number and tracking link.

Order processing time: 3–5 business days Orders placed on weekends or holidays will be processed on the next business day. Large orders or special delivery addresses may require additional verification.

Standard Shipping: 7–15 business days Expedited Shipping: 5–9 business days Delivery times may vary due to customs clearance, local postal services, holidays or weather conditions.

We currently ship to most regions worldwide. Remote areas may require longer delivery time or extra shipping fees. If your address cannot be selected at checkout, please contact our customer service for assistance.

Once your order is shipped, you will receive a shipping notification email containing the tracking number. You may check the latest package status on the carrier’s official website using this tracking number.

International orders may incur customs duties, import taxes or local charges, which are NOT included in the product price or shipping cost. Please check your local customs policy before placing an order.

If your package arrives damaged, please contact us within 7 days after receipt and provide photos of the damaged items and original packaging. If the tracking shows delivered but you have not received your package, please contact us and we will help launch an investigation with the carrier.

For any shipping-related inquiries, please email us at zhiouzhou0508@gmail.com. We will reply within 24–48 hours.